Being prepared to sell is essential. You should have the basics covered before you open for business or make a sales call.
Product quality - Is your product fresh, clean and ready for sale? Are samples prepared?
Price - Is your product priced fairly and competitively? Is your price list accurate and up-to-date?
Display - Is your display neat, accessible and attractive? Are prices clearly marked? Is the name of your farm displayed on boxes, banners or signs?
Supplies - Do you have plenty of shopping bags. Do you have enough cash to make change? Is your scale in good working order? Are farm pamphlets and recipes available?
Personal appearance - Are you clean, neat, well dressed and well groomed?
Attitude - Are you proud of your products and what you do for a living?
Service - Are you ready to be personable and helpful? Do you have a plan for handling complaints? Do you have a good invoice system?
Gratitude - Are you thankful for your customers and the opportunity to serve them?
(by Mary Hendrickson)
Tuesday, May 11, 2010
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